Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using ContentFlow (the “Service”), operated by HEALING G LIMITED, a company registered in Hong Kong (CRN: 79841871), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.

2. Description of Service

ContentFlow is a credit-based Software as a Service (SaaS) platform that provides AI-powered content generation workflows for e-commerce businesses. Users purchase credit packs and spend credits to run content generation flows including product listings, social media content, email campaigns, and other digital content.

We sell access to our SaaS platform via credit packs. We do not process payments for third parties.

3. Eligibility & Account Responsibilities

You must be at least 18 years old to use this Service. By creating an account, you agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in compliance with these Terms. You must not use the Service to:

  • Generate content that infringes on intellectual property rights of others
  • Create illegal, defamatory, threatening, or harassing content
  • Produce spam, scam, or misleading marketing material
  • Generate content related to gambling, adult material, or regulated substances
  • Promote violence, discrimination, or hate speech
  • Attempt to reverse-engineer, exploit, or circumvent platform protections
  • Use automated bots or scripts to access the Service without permission
  • Resell generated content as a competing content generation service

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy without notice.

5. Credits

Credits are the internal unit of usage on ContentFlow. Credits are purchased via credit packs at the prices listed on our pricing page. Key terms regarding credits:

  • Credits do not expire and can be used at any time
  • Credit costs for each flow are displayed before execution
  • Credits are non-transferable between accounts
  • Credits are delivered instantly to your account upon successful payment confirmation
  • Refunds for unused credits are available within 30 days of purchase (see our Refund Policy for details)

6. Content Ownership

You retain ownership of all content generated using our Service. We do not claim any intellectual property rights to your generated content. You are solely responsible for how you use the generated content and for ensuring it complies with applicable laws and regulations.

7. Service Delivery & Fulfillment

ContentFlow is a fully digital service. Credits are delivered instantly to your account after payment. Content is generated on-demand when you run a flow. There is no physical shipping or delivery involved. For billing issues or questions about service delivery, contact contact@content-flow.space.

8. Payment Terms

Credits are purchased through one-time credit pack purchases via secure online checkout. Prices are displayed in USD and are subject to change with notice. All payments are processed securely by an authorised third-party payment provider. No subscription or recurring charges are applied.

9. Account Suspension & Termination

We may suspend or terminate your account if you violate these Terms, including the Acceptable Use Policy. In the event of termination for cause, unused credits may be forfeited. If we discontinue the Service, we will provide reasonable notice and refund any unused credits.

10. Limitation of Liability

To the maximum extent permitted by law, HEALING G LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that AI-generated content will be error-free, accurate, or suitable for any particular purpose. You are responsible for reviewing and editing all generated content before use.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Changes to Terms

We may update these Terms from time to time. We will notify registered users of material changes via email. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, please contact us:

  • HEALING G LIMITED
  • No. 5, 17/F Strand 50 50, Bonham Strand, Sheung Wan, Hong Kong
  • Email: contact@content-flow.space